Staff are friendly and helpful. The office is clean and welcoming. The nurse that did my daughter’s braces was so sweet and patient with her.
As an adult patient in orthodontic treatment, Dr Boyle and staff has been amazing!
Our very first visit today went amazing! My son felt at ease during his procedure. The staff was kind and the environment was so peaceful. I’m thankful we found our favorite orthodontist office!
Everyone there is so kind and thoughtful. Getting braces at Dr McSurdy’s office was a very good choice.
We feel so lucky to have come in for an evaluation. We met with a total of 5 orthodontists in the area and Dr Boyle’s was the only one that did not involve 2-4 tooth extractions. In addition, the evaluation was so detailed and thorough - welcoming and addressing our several questions. Today my daughter will be getting her braces off. Interacting with all the staff here over the phone and in person has been so great as all are so kind, informative and helpful! I love also all the modern aspects to the care as well - from a very extensive points incentive programs to help patients stay on top of their good oral health habits to their appointment reminder of email and text system.
My son is a new patient here and first consultation/visit day I am already amazed on how neat and clean their Office was. Staff are nice, especially Tiffany, who explained to us procedures and all, and Dr. Boyle's was nice too for he explained everything that we needed to know and answers queries you might have. Also, plus points for the coffee bar for parents waiting, the kids play area if you have kids to bring and the provision of toothbrushes just in case you forgot to do oral hygiene before your appointment. I also love how they have the reward system, which I think will make the patients responsible enough to take care of their braces and avoid complications during treatment. I hope to have a good dentist/patient relationship with them as we go thru with this treatment.
Wonderful practice! Staff explains everything thoroughly and are great with children. Impressed with the offices. Everything from teeth brushing stations to easy check in and exam areas.
Very friendly!
Great practice that always keeps our son feeling comfortable and at ease. Scheduling and accommodating appointments is easy. Very happy overall. Our daughter will be coming in for her consultation within the year. Would highly recommend!
Very kind and caring staff. My son always feels very comfortable during his appointments. He is now second generation getting treated by Dr. McSurdy.
At the smile specialists all the doctors and nurses were always kind and helpful in every step. I want to thank them for giving me a great smile.
Dr. McSurdy and Pavlow's office and staff made my daughter (who was very nervous) very relaxed and actually excited to get braces. They were honest and explained the treatment in a very casual and caring way. We highly recommend them and are extremely happy with starting her treatment with them.
I'm a patient at the McSurdy office, and I just got my braces off. Let me just say, it is 100% worth the wait, my teeth look the best they ever have! In addition to the wonderful treatment, the staff are very friendly and welcoming! It couldn't have been a better experience.
This has been our first experience with braces and it is going SO well. The entire staff, at The Smile Specialists, are friendly, kind, and eager to help you through the entire process. They even called to follow up with my son a few days after first getting his braces. They really look for their patients. It has been a wonderful experience.