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My son is a new patient here and first consultation/visit day I am already amazed on how neat and clean their Office was. Staff are nice, especially Tiffany, who explained to us procedures and all, and Dr. Boyle's was nice too for he explained everything that we needed to know and answers queries you might have. Also, plus points for the coffee bar for parents waiting, the kids play area if you have kids to bring and the provision of toothbrushes just in case you forgot to do oral hygiene before your appointment. I also love how they have the reward system, which I think will make the patients responsible enough to take care of their braces and avoid complications during treatment. I hope to have a good dentist/patient relationship with them as we go thru with this treatment.