My son is a new patient here and first consultation/visit day I am already amazed on how neat and clean their Office was. Staff are nice, especially Tiffany, who explained to us procedures and all, and Dr. Boyle's was nice too for he explained everything that we needed to know and answers queries you might have. Also, plus points for the coffee bar for parents waiting, the kids play area if you have kids to bring and the provision of toothbrushes just in case you forgot to do oral hygiene before your appointment. I also love how they have the reward system, which I think will make the patients responsible enough to take care of their braces and avoid complications during treatment. I hope to have a good dentist/patient relationship with them as we go thru with this treatment.
Wonderful practice! Staff explains everything thoroughly and are great with children. Impressed with the offices. Everything from teeth brushing stations to easy check in and exam areas.
Very friendly!
Great practice that always keeps our son feeling comfortable and at ease. Scheduling and accommodating appointments is easy. Very happy overall. Our daughter will be coming in for her consultation within the year. Would highly recommend!
Very kind and caring staff. My son always feels very comfortable during his appointments. He is now second generation getting treated by Dr. McSurdy.
Everyone there is very nice and friendly also the office is very clean and spacious I recommend going there if you are looking for a orthodontist that's kid and adult friendly
After having a negative experience with another local orthodontist, my family and I looked for an orthodontist and an office that was welcoming, friendly, accommodating, and helpful. The Smile Specialists have provided the experience that we have been searching for. After the initial visit, my child could not stop talking about the office and the staff. Now that she has her braces on, she grins constantly. I cannot thank The Smile Specialists enough!
Wonderful place! Staff is super pleasant and helpful. Office is clean and bright.
Thank you so much to Dr. Pavlow and all of the staff at the office for another great visit for my 2nd child getting braces. Everyone is so kind and helpful and made my nervous daughter feel very comfortable getting her braces on. The McSurdy/Pavlow team are top notch and we are glad we did not choose to go anywhere else.